1. Introduction
Breakthroughs Therapy & Counseling (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at jaxtherapists.com (the “Site”).
2. Information We Collect
Information You Provide
When you submit our contact form, we may collect:
- Your name
- Your email address
- Your phone number
- The content of your message
Information Collected Automatically
We may use Google Analytics or similar tools to collect anonymous, aggregated data about how visitors use our Site. This may include:
- Pages visited and time spent on the Site
- Browser type and operating system
- General geographic location (e.g., city/state level)
- Referring website
This data is not linked to any personally identifiable information and is used solely to improve the Site.
3. Cookies
Google Analytics may use cookies — small text files stored on your device — to collect usage data. You may disable cookies through your browser settings. You may also opt out of Google Analytics tracking by visiting Google Analytics Opt-Out.
4. How We Use Your Information
We use the information collected to:
- Respond to your inquiries submitted via the contact form
- Improve and maintain our website
- Understand general visitor behavior through anonymous analytics
5. We Do Not Sell or Harvest Your Data
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We do not build profiles on individual users or harvest data for commercial use.
6. Data Storage & Security
Contact form submissions are transmitted to us via email hosted on Google (Gmail). We take reasonable precautions to protect your information, but no method of electronic transmission is 100% secure. Please do not submit sensitive health information through the contact form.
7. Third-Party Services
Our Site is hosted by SiteGround and built on WordPress. We use Google Analytics for anonymous traffic reporting. Each of these services has its own privacy policy governing their data practices:
8. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us so we can remove it.
9. Your Rights (Florida Residents)
While Florida does not currently have a comprehensive consumer privacy law equivalent to California’s CCPA, we are committed to transparency. You may contact us at any time to:
- Ask what information we have about you
- Request deletion of your contact information from our records
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: 904-419-6102
- Email: info@jaxtherapists.com